Coaching Training Needs Analysis

Payoff

  • Identification and definition of key coaching method(s) that boost the effectiveness of individual managers and leaders 
  • Assessment of the willingness and ability of your target population to execute key coaching method(s)
  • Recommendations for how to build on organizational coaching strengths and bridge gaps in skill levels

Purpose

  • To identify critical aspects of your work environment that impact overall performance, including:
  • Key management and leadership challenges faced by the target population of managers and leaders
  • Characteristics of the real-life operational environment 
  • Learning styles and needs of the target audience
  • Delivery methods that work best for the target audience
  • Key newly established or ongoing initiatives that can be leveraged
  • To identify the critical coaching competencies and behaviors:
  • That top performers know and do
  • That become the basis for the custom assessment
  • To begin with the end in mind:
  • Identification of the desired behavioral outcomes that coaching skills training for management and leadership must deliver

Process

  • Rapid diagnostic research that uses multiple data sources to identify your priority coaching development needs. Sources include:
  • Stakeholder and subject-matter expert interviews (45 to 60 minutes for a one-on-one interview, 2 to 3 hours for a group session)
  • Internal documents (i.e., strategy statements, job descriptions, employee engagement and customer satisfaction research, training evaluations, etc.)
  • Client review and approval of our conclusions and recommendations
  • 360-degree feedback based on coaching competencies, which includes:
  • A streamlined online process
  • Identification of individual and organizational coaching and development needs
  • Graphic, user-friendly reports
  • Customized and focused design that will drive development and will: 
  • Reflect your work environment and real-life challenges
  • Focus on high priority development needs
  • Focus on behaviors that produce success in your work environment
  • Define training based on the preferred learning style of your target population