Skills Training for People Managers
Your Leadership Strengths guides participants through the identification of current strengths, potential strengths, and areas for improvement as preparation for a process that strengthens competencies and leadership potential. We can use your competency model and assessment tool or ours. Attendees use the assessment data to create a strengths based personal development plan. Managers also practice ways to demonstrate personal responsibility, analyze the strategic implications of their decisions and actions, and explain their decisions in terms of the strategic direction of their firm.
Those clients who need to improve coaching skills benefit from the content, activities, and tools in the modules for Setting Up Employees for Success, Building Strengths and Cultivating Exceptional Performance, and Managing and Appraising Performance Year-Round.
Setting Up Employees for Success provides the knowledge and tools that help managers create a climate in which employees know what they need to contribute and are motivated to do their best work. Managers learn how to set motivating performance expectations, help employees leverage their strengths, and continuously expand employees’ skills and knowledge.
Building Strengths and Cultivating Exceptional Performance builds on the latest research into the impact of positive recognition. Managers learn best practices for giving recognition, use tools to plan the recognition process, and practice using their plans to recognize performance. Additional skills include understanding the feedback process, making feedback motivational, dealing with difficult feedback situations, and using effective feedback to coach employees.
Managing and Appraising Performance Year-Round focuses on the employee evaluation process. Discussion, tools, and practice teach participants how to schedule, prepare for, and conduct performance discussions with employees. Managers learn processes for handling disagreements and for planning and conducting brief performance discussions throughout the year.
Fostering Teamwork uses the latest research on team and group dynamics to define the environments that best support the accomplishment of team goals. Participants use criteria to analyze and modify group goals in order to make them more motivating. They practice explaining a group goal, identify productive and unproductive norms operating within a work group or team, and learn processes for uprooting unproductive norms and for resolving conflicts between team members or with other work groups or teams.
Influencing Others to Adopt Change teaches six research-based techniques for influencing others. Participants learn the difference between compliance and commitment, use a tool to assess a change and determine how to get others on board, and plan the steps to announce, implement, and sustain a current change.
Developing a Flexible Problem-Solving Mindset offers a three-step process for solving any problem, as well as a variety of problem-solving tools for handling both rapid-response problems and those that require more in-depth thinking and/or involve other people or teams. Participants also learn ways to build a team’s problem-solving skills.
